Carol Matthews

Excerpt from email:

Shopper's Guide wants you to run a survey on any Moneygram Outlet close to you.

There have been reports about laps in the services of their management and some of their staff.The complaints are based on reports which their customers forwarded anonymously and Phone calls which were also made to the head office. These reports Include: Late opening hours and closing before time, slow services, loss of money, excess charge.

===YOUR SECRET EVALUATION WOULD BE===

To make a transfer of funds like a normal customer from any Western Union location around you to another Secret Customer at another location where a Customer reported her funds missing.

You would be sent some funds in form of VERIFIED MONEY ORDERS which would cover the Western Union transfer charges, your transportation fees, your feeding and your compensation. As soon as you receive the funds in form of Money Orders, you should cash it at your bank, deduct your expenses and compensation, then use the rest of the funds for the survey/ assignment.

YOU WOULD HAVE TO KEEP A COMPREHENSIVE REPORT ON EVERY ACTIVITY AS REGARDS THE FOLLOWING:

1) How long it took you to get services.

2) Ambiance/Outlook of the Outlet.

3) Smartness of the attendant.

4) Customer service professionalism.

5) Reaction of personnel under pressure.

6) Information that you think would be helpful.

7) Your comments and impressions.

==NOTE==

You are required to send in a feedback if you understand all that has been said so far.

BEST REGARDS

Carol Matthews